Au Charmant Petit Lac

Know Before You Go

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Pool access available from 11:00 AM to 10:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Parking height restrictions apply. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; reservations are required for some onsite facilities.Enhanced food service safety measures are in place.This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Check-in Instructions

Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve cribs/infant beds and onsite parkingThis property accepts credit cards and cashThis property uses solar and geothermal energy, plus a grey water recycling systemSafety features at this property include a first aid kit

Special Instructions

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.